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PIVOTALSITES.COM
("PIVOTALSITES") respects the privacy of its customers
and visitors to this website. Your personal information is only
collected, used and disclosed by PIVOTALSITES in accordance with
this Privacy Policy.
By using our website or purchasing our
Services (as defined below), you are expressly consenting to and
have knowledge of the collection, use and disclosure of personal
information, as identified in this Privacy Policy. Any changes to
our Privacy Policy will be posted on our website.
1.
INFORMATION COLLECTED
We only collect personal information
about you when you specifically and knowingly provide it on our
website or to our customer service representatives via telephone.
If you request information or purchase a domain name, email,
webhosting or other services (the "Services") you will
be asked to provide personal information. This information may
include your:
2.
USE OF YOUR INFORMATION
PIVOTALSITES only collects and
uses your information for the following purposes:
To
establish and maintain a responsible commercial relationship with
you and to provide ongoing service. For example, when you
purchase Services, we collect information that allows us to
confirm your identity and credit history so that we can
accurately bill and collect payment for the Services
To
understand your needs and preferences. For example, we maintain a
record of the products and services you receive from us, and we
may ask for additional information so that we can serve you
better
To
develop, enhance, market or provide products and services. For
example, we analyze how our customers use our products and
services, so that we can understand how to improve them. From
time to time, we may review and analyze your use of our products
and services to help us provide better product recommendations
and special offers that we think will interest you
To
manage and develop our business and operations. For example, we
analyze customer usage of our networks and facilities to help us
manage them efficiently and plan for future growth
To
meet legal and regulatory requirements. For example, we may
collect information in response to a court order
3.
DISCLOSURE OF YOUR INFORMATION
There are a variety of
circumstances where we may need to disclose some personal
information about you. Here are some examples:
We may disclose
your personal information to:
a
person who, in the reasonable judgment of PIVOTALSITES, is
seeking the information as your agent. For example, we may
provide information about your account to your legal
representative if we are satisfied that that individual is
requesting the information on your behalf
PIVOTALSITES'
parent companies or subsidiaries to help us serve you better and
provide you with services
a
company or individual employed by PIVOTALSITES to perform
functions on our behalf, such as research or data processing
an
agent used by PIVOTALSITES to evaluate your credit worthiness or
to collect your account
a
credit reporting agency
a
public authority, agent of a public authority or law enforcement
agency
ANY
DISCLOSURE OF YOUR PERSONAL INFORMATION TO A THIRD PARTY IS
CONFIDENTIAL AND THE INFORMATION SHALL BE USED ONLY FOR THE
PURPOSE FOR WHICH IT WAS DISCLOSED.
4. RETENTION OF
YOUR INFORMATION
The account or membership information you
provide when registering with us is stored in our secure databases
as long as you are a customer of PIVOTALSITES. You must notify
PIVOTALSITES if you no longer want your information to be retained
by us. If you contact us with a question or comment, any
information identifying you is only kept long enough for us to
provide you with a response, unless we are required to keep it for
a longer period of time.
Please note that it may be
impossible to delete your information completely without some
residual information remaining in our databases.
5.
PROTECTION OF YOUR INFORMATION
In order to protect your
personal information and your right to privacy, PIVOTALSITES:
uses
a Secure Socket Layer (SSL) Server Certificate
uses
servers that are protected by firewalls, which are frequently
updated to enhance security
protects
the confidentiality of your personal information when dealing
with other companies
strives
to keep your personal information as accurate and up-to-date as
is necessary for the purposes identified above
uses
other appropriate security safeguards with respect to its
databases, computer networks and systems, and
will
honour any request you may make for access to your personal
information
6.
ACCURACY OF THE INFORMATION AND YOUR ACCESS TO IT
PIVOTALSITES
relies on the accuracy of the information provided by you, but
accepts responsibility for the management and confidentiality of
the personal information it collects. Please contact our
Information Administrator at accounts@pivotalsites.com
to:
change
or confirm your personal information
have
your information removed from our databases, or
speak
to someone about PIVOTALSITES information-handling practices
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